This case has been reviewed and proven to be false accusation by the state of Florida. It has also been removed from 2 other websites, Yellow Pages and CitySearch.
We did a computer scan on his vehicle and that was all. He aggreed to allow us to do this and signed the repair order. During the scan, there was a communication problem with the computer system involving the ABS unit. We explained this to him in full. He then wanted to take the vehicle without paying our diagnostic fee. After he drove the vehicle, it overheated. There is no way at all that a computer scan with factory VAG software can cause a vehicle to overheat. We attempted to work with Billy on this but he became very hostile and chose to have it worked on at the dealer. We have done absolutely nothing wrong.
I am requesting that this false statement by "Billy" be removed. More information from this company is available if requested.